Frequently Asked Questions

Frequently Asked Questions

How can I stop texts from being sent to me?
You can reply with the custom STOP code anytime and you will no longer receive texts from the company who has texted you. Alternatively, you can update yo...
Wed, 28 Mar, 2018 at 1:33 PM
If I reply stop will my profile automatically be updated on the career section I applied to?
Yes.
Wed, 7 Feb, 2018 at 11:31 AM
If I want to turn texting back on, how can I do that?
You can update your profile on the career section of the company that is sending you texts to opt out of texting or you can reply with the custom RESUME c...
Wed, 28 Mar, 2018 at 1:34 PM
I replied back to the text but it never went through or I didn’t get a response.
In v1.0 TeamTexter, responses to texts are not monitored or relayed. This help service is only for texting service issues, all business inquiries must be di...
Tue, 3 Dec, 2019 at 1:28 PM
How can I get help?
You’ve reached us here on our portal, which is a good start. If you ever need to reach us again, you can always reply HELP to the text. If these FAQs don’t ...
Wed, 7 Feb, 2018 at 11:32 AM
Why does the Send A Text correspondence template have an “Unresolved variable” in it and won’t let me send?
Most likely, the candidate profile that you are trying to use does not have a mobile number populated. To resolve, please ask the candidate to visit your ...
Wed, 28 Mar, 2018 at 1:35 PM
Is my data secure?
Yes, all data sent or received is encrypted with the most advanced security available.
Wed, 28 Mar, 2018 at 1:36 PM
What type of data should I send?
You should never send personally identifiable or confidential data via text.
Thu, 22 Feb, 2018 at 2:30 PM
Can you get my data for me?
No, TeamTexter does not store data. After a text is sent, the data is purged.
Thu, 22 Feb, 2018 at 2:30 PM
How can I get TeamTexter for my company?
Complete a contact form here and we'll contact you ASAP!
Sun, 12 May, 2019 at 7:55 PM